These Terms and Conditions (“Terms”) apply to all quotes issued by Durham Integrated Technologies Incorporated (“Seller”) to the customer (“Customer”), unless otherwise agreed in writing.
VALIDITY OF QUOTES
Quotes are valid for a period of thirty (30) days from the date of issue unless otherwise stated on the quote.
ACCEPTANCE
Acceptance of a quote shall be made in writing by the Customer through a signed quote, purchase order, email confirmation, or other written approval.
No contract shall exist until the Seller has confirmed acceptance of the Customer's order.
PRICING
All prices quoted are in CDN and exclude applicable taxes, duties, levies, and other governmental charges unless specifically stated otherwise. Prices are based on the specifications, quantities, and scope of work
detailed in the quote. Any variation in quantity, specification, scope, or delivery requirements may result in revised pricing.
MATERIALS AND TITLE
Unless otherwise stated, all materials supplied shall be new and of standard commercial quality. Ownership of supplied materials remains with the supplier until full payment has been received.
DELIVERY AND PERFORMANCE
Estimated delivery and completion dates are provided in good faith and are subject to material availability, weather conditions, site access, client approvals, and other factors beyond our reasonable control.
Delays caused by such factors shall not constitute a breach of contract.
CUSTOMER RESPONSIBILITIES
The customer shall Provide timely access to the work site, Obtain any necessary permissions, permits, or approvals unless specifically included in the quotation, and provide accurate information relevant to the execution of the work.
VARIATIONS AND ADDITIONAL WORK
Any changes to the agreed scope, specifications, quantities, or schedule requested by the customer must be approved in writing. Additional charges and revised completion dates may apply.
WARRANTY
We warrant that services will be performed in a professional and workmanlike manner. Material warranties, if any, are limited to those provided by the manufacturer. This warranty does not cover damage caused by misuse, neglect, unauthorized modifications, normal wear and tear, or circumstances beyond our control.
LIMITATION OF LIABILITY
Our liability shall be limited to the value of the quoted work. We shall not be liable for indirect, consequential, incidental, or special damages, including loss of profits, business interruption, or third-party claims.
FORCE MAJEURE
Neither party shall be liable for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, labor disputes, transportation disruptions, shortages of materials, government actions, or other unforeseen events.
CANCELLATION
If the customer cancels the order after acceptance, the client shall be responsible for payment of all work completed, materials purchased, non-refundable commitments, and reasonable cancellation costs incurred up to the date of cancellation.
GOVERNING LAW
Quotations and any resulting agreements shall be governed by the laws of the applicable jurisdiction in which the work is performed.
ENTIRE AGREEMENT
These terms and conditions, together with accepted quotations, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements relating to the quoted work.
These Terms and Conditions (“Terms”) apply to all sales orders issued by Durham Integrated Technologies Incorporated (“Seller”) to the customer (“Customer”), unless otherwise agreed in writing.
ACCEPTANCE OF SALES ORDERS
Acceptance of a sales order, whether by signature, issuance of a purchase order, payment, or commencement of work, constitutes acceptance of these terms and conditions.
SCOPE OF SUPPLY
We shall provide the materials, equipment, labor, and services described in the sales order. Any items, services, or work not expressly stated are excluded and may be subject to additional charges.
PRICING
All prices stated in a sales order are exclusive of applicable taxes, duties, permits, and government charges unless otherwise specified. Prices are based on the quantities, specifications, and scope outlined in the sales order.
PAYMENT TERMS
A deposit (retainer) may be required before commencement of work or procurement of materials. Progress payments may be invoiced based on project milestones where applicable.
The balance is due upon completion of the project. Late payments may be subject to interest charges at a rate of 2% per month (24% per annum).
MATERIALS AND TITLE
Unless otherwise stated, all materials supplied shall be new and of standard commercial quality. Ownership of supplied materials remains with the supplier until full payment has been received.
Risk of loss or damage to materials passes to the customer upon delivery, installation, or transfer to the customer's site, whichever occurs first. Material availability is subject to supplier inventory and market conditions.
DELIVERY AND SERVICE SCHEDULE
Estimated delivery and completion dates are provided in good faith and are subject to material availability, weather conditions, site access, client approvals, and other factors beyond our reasonable control. Delays caused by such factors shall not constitute a breach of contract.
CUSTOMER RESPONSIBILITIES
The customer shall Provide timely access to the work site, Obtain any necessary permissions, permits, or approvals unless specifically included in the quotation, and provide accurate information relevant to the execution of the work.
VARIATIONS AND ADDITIONAL WORK
Any changes to the agreed scope, specifications, quantities, or schedule requested by the customer must be approved in writing. Additional charges and revised completion dates may apply.
SUSPENSION OF WORK
The Seller reserves the right to suspend delivery of materials or performance of services if payments become overdue, the customer breaches these terms and conditions, or site conditions create safety risks.
WARRANTY
The Seller warrants that services will be performed in a professional and workmanlike manner. Material warranties, if any, are limited to those provided by the manufacturer. This warranty does not cover damage caused by misuse, neglect, unauthorized modifications, normal wear and tear, or circumstances beyond our control.
LIMITATION OF LIABILITY
The Seller's liability shall be limited to the value of the quoted work. We shall not be liable for indirect, consequential, incidental, or special damages, including loss of profits, business interruption, or third-party claims.
FORCE MAJEURE
Neither party shall be liable for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, labor disputes, transportation disruptions, shortages of materials, government actions, or other unforeseen events.
CANCELLATION
If the customer cancels the order after acceptance, the client shall be responsible for payment of all work completed, materials purchased, non-refundable commitments, and reasonable cancellation costs incurred up to the date of cancellation.
GOVERNING LAW
Quotations and any resulting agreements shall be governed by the laws of the applicable jurisdiction in which the work is performed.
ENTIRE AGREEMENT
These terms and conditions, together with accepted sales orders, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements relating to the quoted work.
These Terms and Conditions (“Terms”) apply to all invoices issued by Durham Integrated Technologies Incorporated (“Seller”) to the customer (“Customer”), unless otherwise agreed in writing.
PRICING
All prices are based on the specifications and quantities stated in a quotation or sales order. Prices are subject to adjustment if there are changes in material costs, project scope, government taxes, duties, or other factors beyond our control. All applicable taxes, duties, and government charges are payable by the customer unless otherwise indicated on an invoice.
MATERIALS AND TITLE
Unless otherwise stated, all materials supplied shall be new and of standard commercial quality. Ownership of supplied materials remains with the supplier until full payment has been received.
RETAINER INVOICES
A retainer fee is an advance payment made by the Customer to secure the availability of the Seller and to cover future services to be rendered. The retainer shall be applied against services performed in accordance with the agreed scope of work. Work and ordering of products and materials will commence once a retainer invoice has been issued and payment has been processed.
Once work has started, or product and materials have been ordered, the retainer becomes non-refundable.
PAYMENT TERMS
Payment is due within the period stated on an invoice. Late payments may be subject to interest charges at a rate of 2% per month (24% per annum).
The customer agrees to reimburse the Seller for all reasonable costs incurred in collecting overdue amounts, including legal fees, court costs, and collection agency fees where permitted by law.
VARIATIONS AND ADDITIONAL WORK
Any changes to the agreed scope, specifications, quantities, or schedule requested by the customer must be approved in writing. Additional charges and revised completion dates may apply.
ACCURACY OF INFORMATION
The Customer is responsible for verifying invoice details upon receipt. Any errors relating to customer information, purchase order references, quantities, or pricing must be reported promptly.
CONFIDENTIALITY
Invoice pricing, commercial terms, and related business information shall be treated as confidential by the Customer unless specified otherwise or disclosure is required by law.
WARRANTY
The Seller warrants that services will be performed in a professional and workmanlike manner. Material warranties, if any, are limited to those provided by the manufacturer. This warranty does not cover damage caused by misuse, neglect, unauthorized modifications, normal wear and tear, or circumstances beyond our control.
LIMITATION OF LIABILITY
The Seller's liability shall be limited to the value of the quoted work. We shall not be liable for indirect, consequential, incidental, or special damages, including loss of profits, business interruption, or third-party claims.
FORCE MAJEURE
Neither party shall be liable for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to natural disasters, labor disputes, transportation disruptions, shortages of materials, government actions, or other unforeseen events.
GOVERNING LAW
Quotations and any resulting agreements shall be governed by the laws of the applicable jurisdiction in which the work is performed.
ENTIRE AGREEMENT
These terms and conditions, together with accepted quotations, constitute the entire agreement between the parties and supersede all prior discussions, representations, or agreements relating to the quoted work.
These Terms and Conditions (“Terms”) apply to all purchase orders (“PO”) issued by Durham Integrated Technologies Incorporated (“Buyer”) to the supplier identified in the PO (“Supplier”),
unless otherwise agreed in writing.
ACCEPTANCE OF PURCHASE ORDER
The PO constitutes an offer by Buyer to purchase goods and/or services described therein. Supplier’s acceptance of the PO, commencement of performance, or shipment of goods constitutes acceptance of these Terms.
Any additional or conflicting terms proposed by Supplier are rejected unless expressly agreed in writing by Buyer.
GOODS AND SERVICES
Supplier shall provide the goods and/or services as described in the PO and in accordance with agreed specifications, drawings, or requirements.
No substitution or deviation is permitted without Buyer’s prior written approval.
PRICE AND PAYMENT
Prices are fixed as stated in the PO unless otherwise agreed in writing. Prices include all applicable costs unless explicitly stated otherwise (including packaging, transportation, duties, and taxes).
Payment terms shall be as specified in the PO, commencing from the date of receipt of a correct invoice and acceptance of goods and/or services.
Buyer reserves the right to withhold payment for non-conforming goods or services.
DELIVERY
Time is of the essence for all deliveries. Delivery shall be made to the location specified in the PO. Supplier shall notify Buyer immediately of any anticipated delays.
Risk of loss shall pass to Buyer upon acceptance of goods unless otherwise agreed.
INSPECTION AND ACCEPTANCE
All goods and services are subject to inspection and approval by Buyer. Buyer may reject any non-conforming or defective goods within a reasonable inspection period.
Rejected goods shall be replaced, repaired, or credited at Supplier’s expense, as directed by Buyer.
WARRANTY
Supplier warrants that all goods/services conform to specifications, are free from defects in materials and workmanship, are fit for intended purpose, and comply with applicable laws and regulations.
Warranty shall remain valid according to manufacturers specifications from acceptance unless otherwise stated.
CHANGES AND CANCELLATIONS
CONFIDENTIALITY
COMPLIANCE WITH LAWS
INDEMNITY
Supplier agrees to indemnify and hold harmless Buyer from any claims, damages, liabilities, or expenses arising from defective goods and/or services, breach of these Terms, or infringement of third-party rights.
LIMITATION OF LIABILITY
Buyer shall not be liable for indirect, incidental, or consequential damages. Buyer’s total liability shall not exceed the value of the applicable PO.
FORCE MAJEURE
TERMINATION
ENTIRE AGREEMEN
These Terms and Conditions (“Terms”) apply to all payment options offered by Durham Integrated Technologies Incorporated (“Seller”) to the customer (“Customer”), unless otherwise agreed in writing.
ACCEPTABLE PAYMENT METHODS
We accept payment through the methods specified at the time of purchase, which may include cash, cheque, credit and debit cards , bank transfers (wire Transfer and EFT) and other electronic payment platforms.
The Seller reserves the right to modify or discontinue accepted payment methods at any time without prior notice.
CASH PAYMENTS
No considerations or incentives will be applied to cash payments.
CREDIT CARD PROCESSING
Credit card payments of $500.00 or greater are subject to a 2.9% processing fee. It is the responsibility of the Customer to inform the Seller of the intent to use this payment method prior to invoicing.
Failure to inform the Seller prior to invoicing may result in invoicing adjustment and project delay.
CURRENCY
All prices and payments are processed in the currency specified on the invoice or order confirmation. Any currency conversion fees imposed by financial institutions are the responsibility of the Customer.
PAYMENT PROCESSING
Payments are processed through secure payment providers.
By submitting payment, the Customer authorizes the Seller and its payment processor to charge the selected payment method for the full amount due, including applicable taxes, shipping charges, and any other agreed fees.
FAILED OR DECLINED PAYMENTS
If a payment is declined, rejected, or otherwise unsuccessful:
• The order or service may be delayed, suspended, or cancelled.
• The Customer is responsible for providing an alternative payment method.
• Any fees charged by financial institutions due to failed payments are the Customer's responsibility.
RETURNED CHEQUES
Cheques returned for non-sufficient funds (NSF) will be subject to a processing fee of $35.00 and will result in the delay of project start or continuance.
Commencement or continuance of work, ordering of product and material, and other time related tasks will not proceed until cheque payments have been processed succesfully.
BANK TRANSFER PAYMENTS
Any bank charges, wire fees, or intermediary bank fees are the responsibility of the Customer unless otherwise agreed.
CREDIT CARD PAYMENTS
The Seller may require verification of cardholder identity before processing certain transactions. The Seller reserves the right to refuse transactions suspected of fraud or unauthorized use.
TAXES
Applicable taxes, duties, and government charges will be added where required by law and are the responsibility of the Customer unless expressly stated otherwise.
REFUNDS
Approved refunds will be processed using the original payment method whenever possible.
Refund processing times depend on the Customer's financial institution or payment provider. Any non-refundable fees disclosed at the time of purchase will not be refunded.
CHARGEBACKS AND HOLDBACKS
Customers agree to contact the Seller to resolve any payment dispute before initiating a chargeback. Unauthorized or fraudulent chargebacks may result in suspension of services and recovery of associated costs.
Holdback of payment is not permitted unless agreed upon prior to commencement of work.
Unauthorized holdback of payment is considered a breach of contract and may result in suspension of services or additional actions.
FRAUD PREVENTION
The Seller reserves the right to verify customer identity, request additional documentation, or decline transactions where fraud, unauthorized activity, or violation of these Terms & Conditions is suspected.
PAYMENT INFORMATION
Customers are responsible for providing accurate and complete payment information. The Seller is not liable for delays or failed transactions resulting from incorrect or incomplete payment details.
AMENDMENTS
The Seller reserves the right to update or modify these Payment Terms & Conditions at any time. Updated terms will become effective upon publication or communication to customers unless otherwise required by law.
GOVERNING LAW
These Payment Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where the Seller is established, unless otherwise required by applicable law.
